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Araxys

What we buildAI Agents

Agents that finish the work, with a checkpoint wherever you want one

Most business processes are ninety per cent rules and ten per cent judgment. An agent runs the ninety, pauses at the ten, and leaves a trace of every decision it made along the way.

Agent run — trace view

public/agents/trace.mp4

How they are built

Traced
100%
Every tool call, input and decision recorded and replayable after the fact.
Tool access
Scoped
An agent can reach only the systems and actions you explicitly grant it.
Always available
Halt
Any run can be paused or stopped mid-flight, by a rule or by a person.
Silent failures
0
Anything uncertain stops and surfaces. Nothing is quietly guessed at.

01How an agent is bounded

Autonomy is a dial, not a switch

The question is never whether an agent is capable of an action — it is whether it is permitted to take that action unsupervised. Both halves are designed before anything is built.

Agent Layer
An event in your systems triggers the Araxys agent layer, which plans, acts and verifies. It reads and writes to your CRM, ERP, databases and internal APIs using only the access it has been granted, and pauses for human approval whenever a decision exceeds the thresholds you set.

What starts a run

Agents do not sit and wait to be prompted. They are woken by the events your business already produces.

A record changes
A deal moves stage, a ticket is raised, an invoice arrives, a form is submitted.
A schedule
Nightly reconciliation, weekly reporting, month-end close — run and checked before you arrive.
A message
An email into a shared inbox, a Slack mention, a webhook from a third party.
A person
Someone asks for it directly, from the tool they already have open.

What keeps it in bounds

Every agent ships with its limits written down and enforced in code, not implied in a prompt.

Least-privilege tools
Read-only where reading is enough. Write access granted per action, never wholesale.
Value and risk thresholds
Above your limit — refunds, credits, contract changes — it stops and asks a person.
Deterministic paths
Steps that must never improvise are plain code. The model decides only what genuinely needs judgment.
Loop and cost ceilings
Runs are bounded in steps, time and spend. A confused agent stops rather than spirals.

02Anatomy of a run

Plan, act, verify — and prove it afterwards

  1. 01

    Triggered

    An event in your systems starts the run, carrying the context it needs to begin.

  2. 02

    Planned

    The agent decomposes the goal into concrete steps against the tools it is actually allowed to use.

  3. 03

    Acted

    It executes step by step — reading records, calling APIs, drafting output, writing results.

  4. 04

    Verified

    Each result is checked against the expected shape before the next step depends on it.

  5. 05

    Checkpointed

    Anything above your risk threshold pauses here and waits for a person to approve or reject.

  6. 06

    Closed and traced

    The outcome is written back and the full trace stored — inputs, tool calls, decisions, cost.

03The hard parts

Why most agent pilots never reach production

Agents demo beautifully and fail quietly. These are the six problems that decide whether one survives contact with real data.

  • 01

    Scope creep mid-run

    An agent given broad tools will find creative uses for them. Access is granted per action, so it cannot wander into systems nobody intended.

  • 02

    Confident wrong answers

    Outputs are validated against a schema and cross-checked before anything downstream consumes them. Failing a check stops the run rather than passing bad data on.

  • 03

    Tool failures

    Third-party APIs time out and rate-limit. Steps are idempotent with typed retries, so a retry never double-charges or duplicates a record.

  • 04

    Runaway loops

    Step, time and cost ceilings are enforced by the runtime. An agent that cannot make progress halts and reports instead of burning budget.

  • 05

    No way to debug it

    Every run produces a replayable trace. When something goes wrong you read what happened rather than guessing at a prompt.

  • 06

    Drift after launch

    An evaluation suite built from your real cases runs against every change, so a prompt tweak cannot quietly regress last month's accuracy.

04Where they earn their place

Processes that repeat, span systems, and stall on handoffs

The best first candidate is high-volume, well-understood, and currently done by someone copying between two screens.

  • Order exception handling

    Mismatches investigated across ERP and carrier data, resolved or escalated with the evidence attached.

  • Invoice processing

    Extracted, matched against PO and receipt, posted — with only genuine discrepancies reaching a person.

  • Customer onboarding

    Accounts created across every system, documents chased, and status kept current without a checklist.

  • Renewal preparation

    Usage, tickets and contract terms assembled into a briefing before the account manager asks.

  • Reconciliation

    Ledgers compared nightly, breaks identified and categorised, clean items closed automatically.

  • Internal request triage

    IT, HR and finance requests classified, routed and actioned where the rules are unambiguous.

Screenshot — in context

public/ai-agents/screen-1.png

Screenshot — result

public/ai-agents/screen-2.png

05FAQ

What teams ask before they commit

  • Those execute a fixed path you drew in advance, which is exactly right when every case looks the same. An agent handles the cases that do not: it reads an unusual email, decides which of six paths applies, and stops when none of them do. We use ordinary automation for the deterministic parts precisely because it is cheaper and more predictable — the agent is reserved for the judgment.

Next Step

Let's build your next system.

Bring us the process costing your team the most hours. We'll tell you honestly which parts are worth automating.

Prefer to talk now?+91 89391 53390+91 63806 69805

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